Anyone working on my server box this morning?

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Angels_Bard
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Anyone working on my server box this morning?

Postby Angels_Bard » Tue Jan 27, 2015 9:59 am

Hi guys,

My server has become unresponsive as of about 9:30am Pacific Standard Time.

Was anyone working on anything?

Thanks.

Angels_Bard
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Posts: 158
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Re: Anyone working on my server box this morning?

Postby Angels_Bard » Tue Jan 27, 2015 1:03 pm

alright - got some bad news. dead power supply in the server and it's a 'special' one that'll require me to head out to the data centre and physically swap out.

the even worse bit is that it's either a flight or a ferry ride and a car trip for me to get to, so unless I can get one of my other technicians out there to do some work for another client I won't be able to get the power supply replaced until about Feb 12th.

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3./JG51_Stecher
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Re: Anyone working on my server box this morning?

Postby 3./JG51_Stecher » Wed Jan 28, 2015 5:39 pm

Ouch! :o I wasn't on when it happened, I just couldn't connect last night when trying to get on. Sounds like quite the situation to get it fixed. We certainly appreciate anything you can do to get it back running again.
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Angels_Bard
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Re: Anyone working on my server box this morning?

Postby Angels_Bard » Thu Feb 12, 2015 4:37 am

Got to the data centre and it turns out the PSU took out the motherboard and who knows what else.

I've dragged the server box back home and will be replacing the hardware - hopefully the data is still intact.

I won't have the server back onsite until mid march (my next scheduled visit to the mainland).

Sorry for the delays.

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Re: Anyone working on my server box this morning?

Postby 3./JG51_Stecher » Sun Feb 15, 2015 7:44 pm

That's a bummer. :( But thanks for the update Bard. We appreciate the efforts to get things fixed. I really hope you don't have to replace everything.
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TUSA/ColSabeth
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Re: Anyone working on my server box this morning?

Postby TUSA/ColSabeth » Tue Feb 24, 2015 7:07 pm

Bard, what kind of server is it and what parts do you need?
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